ICC 4 IT Blog

ICC is pleased to announce that they have secured yet another service contract for one of the worlds largest pharmaceutical research companies namely Aptuit at their Edinburgh based site. The service support contract chosen by Aptuit covers their development Alphaserver Cluster.

ICC will be supporting Aptuit 24 hours a day 365 days a year with a 4 hour response level. “securing this contract once again adds another high profile client to our ever increasing support client list, our heavy investment into this area of our business with personnel and in-house facilities, ensures that any future customer, or current customer can be assured they are receiving market leading support without the the usual heavy costs associated with the manufacturers maintenance agreement that so many companies choose to adopt”

“At ICC we are trying to re-educate clients to realise that sticking with the manufacturers for support is not always the most reliable and cost effective way to run their I. T. platform, as companies have realised over the last few years that it is not always the best option to buy equipment direct from the manufacturer, we are confident that with the right attributed and procedures in place we can steer our clients in the direction of using our services, and increasing their cover but also reducing their annual costs”