ICC has received ISO9001:2000 accreditation. This approval of standards and procedures furthermore enhances our commitment to quality and business process controls.
Certification adds confidence to current and prospective clients so that they know they are dealing with a company that has strict policies and procedures and a system that has worldwide approval.
June 2004 saw yet another record year being set by ICC turnover and profit was increased by a further 28% and we also saw an increase in stock and client portfolios. 2003-2004 saw I.C.C move into new premises which we believe was a major factor to our continued growth and also the continued push into the service sector seems to be paying dividends. Over the next year we look forward to introducing IBM to our product range which will open the door for our services and products into new market areas
ICC completes upgrade project for MFI, for over 5 years we have been supporting the hardware supply of all of MFI’s OpenVMS systems, and at the beginning of 2003 started to configure over 100 refurbished systems that were to be installed throughout the Groups UK stores, this project enabled MFI to increase the life span of there Platform and proven OVMS reliability by another 4 years and improved each stores performance by over 40%.
ICC secures 24hour 365 days a year contract with major manufacturing PLC, Covering their Alpha Platform at their manufacturing plant in Hull, “The contract has been secured and we have migrated our services into our clients site with little or no disruption to the site, and in doing so have cut there annual maintenance agreement costs by 35%,” the contract opens the door for further sites located around the UK and Europe.
Due to the continued success and growth of ICC over the last 4 years, we have relocated into new premises, these new premises allow us to deal with a higher demand of orders and enables us to extend our testing facilties so that we can handle and increase the number of orders being taken and improve our system build times. Our new premises also allow us to increase our stock portfolio therefore allowing us to become a multi-vendor support company, our customers platforms have migrated, moving from the old days of having one manufacturers brand, therefore to keep in tune with our customers demands we need to be able to support and supply their existing platform but also give them the same dedication and expertise in other platforms, this move enables us to do just that.