ICC purchases new premises
ICC has recently purchased new premises to cope with the increase in sales and services.
“We were looking to relocate to larger premises once more in order to be able to run the service side of the business as more of an individual company separate to the hardware sales side of the business. We are pleased to announce that we have just purchased new premises with floor space of over 20,000 sq ft. This will be split between the two sides of the business so that we can run these independently. The beauty in doing this is that unlike most maintenance companies who have contract agreements in place, they then have to “spare up” on certain products in order to meet the SLA (service level agreement). In having the two companies co-existing in the same building, we are confident that with any contract we take on, we will always be able to meet the SLA because of our immense stockholding. Every part that needs to be exchanged will be available from stock for immediate despatch with one of our engineers 99.9% of the time. This we know from supplying other TPM organisations, is not always the case, which undoubtedly leaves the customer at risk. This is what we believe will put us one step ahead of other third party maintenance organisations.”
Completion of the move is expected by mid 2006.
