Workshop Facilities

ICC offer a comprehensive repair and upgrade service enjoyed by Major O.E.M., T. P.M. and End Users alike.

Repairs

With a purpose built Repair Centre facility, embracing 5000 square feet of operating space incorporating full ESD control, housing a good selection of test/diagnostic equipment and fully manned by qualified bench engineers, ICC completes daily repairs to Whole Units and Piece Parts supporting whole platforms from the worlds largest manufacturers

Configure

In addition to any standard repair service ICC also configure complete systems from workstations, to midrange and mainframe systems and networks to meet with specific customer requirements. We major in the supply of HP legacy and current products from Proliants to Alphaservers and Integrity servers. We can offer a wide range of service levels that include:

• Fixed Price Repairs
• Individual quotations
• Advance exchange
• Fully Refurbishment Equipment
• Upgrades for Customers
• Agreed Turnaround Times
• Customer Agreed Warranty Periods
• Advance Exchange
• Technical Support
• Buffer Stock Holding
• Spares Supply
• Account Management

ICC makes heavy investments in our value added services and technical resources to ensure that we can handle most clients' queries efficiently and pro-actively

Testing

The majority of second user parts supplied by us  are tested using manufacturers' diagnostic software and test rigs in our ISO registered workshop before being booked into stock or shipped out for orders.

All of our engineers are qualified to the following

ASE (accredited service engineer) level i,ii,iii

ACT (accredited Compaq Technician)

Brocade San/fabric certified

Brocade SAN design Certified

Storageworks accredited (Enterprise Virtual Array)

Storageworks (dssi, ci, Mass-bus, SCSI, EVA, XP)